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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Adam Deveau

June 19, 2025

5  out of  5
rating by Adam Deveau
"I have been a customer of Michelle Raber State Farm for 23 years. As long as Michelle is in business I will continue to be a customer. Every time I’ve needed them it has been a painless process and they’ve gone out of their way to help me. The rates are excellent, service is excellent, I have nothing but good things to say."
We responded:
"Thank you, Adam! It has been a pleasure working with you all these years and we look forward to many more! "
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Janice Garber

June 17, 2025

5  out of  5
rating by Janice Garber
"Since I started doing business with Michelle Raber State Farm several years ago I have always received prompt, friendly, accurate and efficient service. Highly recommend this agent!"
We responded:
"Thank you, Janice! We appreciate you! "
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Steve Sponseller

June 8, 2025

5  out of  5
rating by Steve Sponseller
"Recently brought on a new driver in the family and figured it would be a good time to shop around for other options after having been with same provider for years (decades, actually). What a pleasant change working with this local and responsive team (specifically Jennifer Townsend and Katie Hodgkin)!"
We responded:
"Thanks Steve! We appreciate your 5 Star review!"
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Mark Granzier

June 6, 2025

5  out of  5
rating by Mark Granzier
"We had to make a change on our auto coverage and Roland managed the process for us quickly and efficiently."
We responded:
"Thank you, Mark! We do our best to make any insurance adjustments an easy process for our customers! "
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Ac Facinelli

June 6, 2025

5  out of  5
rating by Ac Facinelli
"Ive had many insurance agencies with over two decades of having a license. The Scarborough office feels like a family environment while having the corporate backing to offer better pricing. Even if you have state farm already I recommend switching to this office."
We responded:
"We pride ourselves on being good neighbors to all of our customers! You are family to us! "
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John Powers

June 5, 2025

5  out of  5
rating by John Powers
"Awesome fast professional. Thanks Gals."
We responded:
"Thanks John - we appreciate it!"
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Travis

June 4, 2025

5  out of  5
rating by Travis
"Always on point! They insure my business. Always courteous, and professional, the staff treats you like family. Huge shout out and thank you to Katie H. and the rest of the crew in Scarborough!! You Rock! Moonglow Munchies LLC"
We responded:
"Thanks Travis - we love supporting local business and appreciate your trust in us!"
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Frederick Strauss

June 2, 2025

5  out of  5
rating by Frederick Strauss
"Michelle Raber's State Farm office (they are the best) made it so easy to switch my insurance onto my new car purchase.... One five minute phone call and bingo - My new vehicle was insured.... Thank you Roland Dubois for your help... It is so nice to deal with professionals... Keep up the good work!!! Thank you again - Fred Strauss"
We responded:
"Thanks Fred - enjoy your new car and glad we could make the process easy!"
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Your Own True Nature

May 29, 2025

5  out of  5
rating by Your Own True Nature
"Ask for Katie. I cut my insurance in half, she,'s fun to work with and it makes my day when she answers the phone saying "Hi" and my first name."
We responded:
"So glad you enjoyed working with Katie - we love having her on our team!"
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Peter Hansen

May 28, 2025

5  out of  5
rating by Peter Hansen
"Very friendly and always helpful!!"
We responded:
"Thanks Peter - we enjoy working with you!"
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Wayne Elliott

May 28, 2025

5  out of  5
rating by Wayne Elliott
"Roland was very helpful in explaining the details of my call."
We responded:
"Thanks Wayne! We appreciate your business and compliments to our team! "
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Tommy McAvoy

May 22, 2025

5  out of  5
rating by Tommy McAvoy
"Enjoy the lunch fellas 🤠"
We responded:
"Thanks Tommy - the team appreciates you taking the time to rate our office and we had a fun office lunch on Friday to celebrate a good week!"
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Suzi Tracy

May 15, 2025

5  out of  5
rating by Suzi Tracy
"I have been with Michelle for over 10 years and this agency is always quick to respond, and has the best customer service. I would recommend highly."
We responded:
"We appreciate you, Suzi - thanks for your business and trust!"
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Kathy Smith

May 13, 2025

5  out of  5
rating by Kathy Smith
"I have been a customer of Michelle for the last 15 years. From the moment I reached out, their team was professional, friendly, and genuinely dedicated to helping me. What stood out most was their transparency—they explained everything clearly, answered all my questions, and never tried to upsell unnecessary services. Their honesty and expertise instantly made me feel confident in my decision to trust them. Not only was the service top-notch, but they also went above and beyond to ensure I was completely satisfied. It’s rare to find a business that truly values its customers. If you're looking for reliable, trustworthy service with a personal touch, I highly recommend Michelle Raber and here State Farm Team"
We responded:
"Thanks Kathy - we've really enjoyed partnering with you over the past 15 years! "
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Marty Brown

May 12, 2025

5  out of  5
rating by Marty Brown
"Michelle Raber and her team are always available and super helpful! Whenever I’ve needed them, they’ve always come through! They have the best value of any insurance product in the industry! I make it a habit of pricing my insurance every few years and they’re always the most economical and the clear choice above the rest!"
We responded:
"Thanks Marty! We appreciate your vote of confidence!!"
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Margaret Meade

May 8, 2025

5  out of  5
rating by Margaret Meade
"I have used State Farm for all my insurance needs for many years, and Michelle Raber has been my agent ever since I have lived in Maine. The entire staff at her office is excellent, and my most recent contact with them was no exception. I called regarding a chip in my windshield, basically just looking for information. Bailey was extremely helpful, and not only gave me the info I needed, but took care of contacting the glass company for me. I feel very comfortable talking with everyone in this office, all the staff is very knowledgeable, competent, and friendly. I am happy to be doing business with Michelle and her group!"
We responded:
"Thanks for the shout out to Bailey and the rest of our team - they appreciate the kind words!"
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cheryl vargo

May 8, 2025

5  out of  5
rating by cheryl vargo
"I have been with State Farm for many years good prices good coverage and they are always there to help you if u need with any type or insurance you need! Thanks 🙏 State Farm!😘"
We responded:
"We appreciate you, Cheryl! "
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merylilyse

May 6, 2025

5  out of  5
rating by merylilyse
"We have been with this agency for 20 years, and in that time the entire staff have been nothing but helpful and competent. They successfully balance professionalism, while still making clients feel as though they are known personally and their needs are important. They are community centered, and Michelle makes a point of touching base yearly, to make sure insurance reflects current needs. I would recommend them without hesitation."
We responded:
"Thank you - we so enjoy working with you! Appreciate your kind review!"
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Lorrie M

May 2, 2025

5  out of  5
rating by Lorrie M
"I have been insured with Michelle for about 15 years and this is the best company and team to help with all your insurance needs. Today, ken helped me to set up two policies and he made everything go so smooth. Very kind and helpful! He answered my hundreds of questions and helped me find the best coverage for my needs. Thank you!"
We responded:
"Thanks Lorrie -we have really enjoyed protecting you and your family for the past 15 years. So glad Ken could help make your insurance updates smooth and easy while giving you the protection you needed!"
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Audrey Theriault

May 1, 2025

5  out of  5
rating by Audrey Theriault
"Always helpful and quick to respond to my needs. Great team!"
We responded:
"Thanks Audrey - always happy to help!!"
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Matt Conklin

May 1, 2025

5  out of  5
rating by Matt Conklin
"Great office with very friendly and knowledgeable people. Definitely recommend giving them a call!"
We responded:
"Appreciate your vote of confidence, Matt!"
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kody pruyne

April 25, 2025

5  out of  5
rating by kody pruyne
"Excellent employees, they know what they are doing and are very efficient. Would recommend anyone and everyone to use this office and this company!"
We responded:
"Thanks Kody! I appreciate the great feedback."
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Renee Richardson

April 22, 2025

5  out of  5
rating by Renee Richardson
"They are always supportive, provide excellent information, and answer questions clearly."
We responded:
"Thanks Renee! We appreciate you!"
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Ray Berube

April 21, 2025

5  out of  5
rating by Ray Berube
"Great service as always!"
We responded:
"Thanks Ray! That’s what we are here for, and we are happy to help!"
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M Weeks

April 18, 2025

5  out of  5
rating by M Weeks
"Always exceptional service no matter the time of day or year! Michelle and her team are true professionals and are always able to assist with any request from auto, home, boat, and business. The VERY BEST in the business."
We responded:
"Thank you! We are here to help with all your insurance needs and happy to do it!"