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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marcy Webber

December 1, 2023

5  out of  5 rating by Marcy Webber
"Michelle Raber has been my insurance agent for over 10 years. My family and I have experienced superb service with our policy explanations and our insurance claims. Her and her staff are always very helpful and friendly. They have been very attentive to our needs."
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Nancy Forsythe

December 1, 2023

5  out of  5 rating by Nancy Forsythe
"Very professional and knowledgable. Worked with Jenn who was very attentive to our needs even though it was a rather small policy. Would definitely recommend the Michelle Rader State Farm Agent to all my friends."
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Tu Thai

October 23, 2023

5  out of  5 rating by Tu Thai
"Excellent service and found the right car quote insurance very good job thank you."
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Marlyne Patch

October 20, 2023

5  out of  5 rating by Marlyne Patch
"Excellent personal attention to every detail!!!"
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Denise Turner

October 20, 2023

5  out of  5 rating by Denise Turner
"Appreciate the annual check-in, complete with questions answered, a thorough analysis of current coverage and an explanation of additional options available."
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Steve Sponseller

October 12, 2023

5  out of  5 rating by Steve Sponseller
"Recently brought on a new driver in the family and figured it would be a good time to shop around for other options after having been with same provider for years (decades, actually). What a pleasant change working with this local and responsive team (specifically Jennifer Townsend)!"
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Carly Cloukey

October 11, 2023

5  out of  5 rating by Carly Cloukey
"Samantha was an excellent person to work with! She was kind, knowledgeable and efficient! I would recommend her to anyone!"
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Liana Andrade

October 4, 2023

5  out of  5 rating by Liana Andrade
"Jenn was a pleasure to work with when setting up my insurance policies!! She was super knowledgeable and friendly. I’m not super familiar with insurance lingo and logistics, but she was patient, thoroughly went through details, and clarified things to make sure I understand all the things. She’s the best!"
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Robert Holzhacker

September 29, 2023

5  out of  5 rating by Robert Holzhacker
"Very nice people at the “farm” office in Scarborough! Switched from another carrier within one day because of Jenn."
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Eric Nelson

September 26, 2023

5  out of  5 rating by Eric Nelson
"My agent at State Farm is the best! The folks at the Scarborough office are super friendly and helpful! For the best rates and service, reach out to Michelle Raber for any of your home/auto insurance needs. You will be glad you did!"
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Ryan Jennings

September 22, 2023

5  out of  5 rating by Ryan Jennings
"Sam and the rest of the group at this office were really great to work with. My situation was a bit complicated but Sam made the process really easy and got me a great policy. I highly recommend working with this team!"
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Bebe Nguyen

September 11, 2023

5  out of  5 rating by Bebe Nguyen
"Best customer service ever!!! I would give this agent a million stars if I could, I have been using this insurance for my car, my house, my business and my life time, highly recommend👍."
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Sam Albert

August 31, 2023

5  out of  5 rating by Sam Albert
"Had a fantastic onboarding experience, had all my questions answered, I was confident that all my policies were thoroughly reviewed and the staff were incredibly responsive and friendly."
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Charlene Desmond

August 31, 2023

5  out of  5 rating by Charlene Desmond
"Carrie was amazing as she helped us get a quote. Easy to talk to and explained everything as we went along."
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Chelsea Mancini

August 30, 2023

5  out of  5 rating by Chelsea Mancini
"The staff is super friendly and so accommodating! They are flexible and go above and beyond to make sure I have what I need."
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Annemarie Baldwin

August 25, 2023

5  out of  5 rating by Annemarie Baldwin
"Whenever I call this office, the phone gets answered immediately, whoever I speak with takes care of my need quickly, clearly and in such a friendly way. :0)"
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Byron Cregeur

August 25, 2023

5  out of  5 rating by Byron Cregeur
"Friendly, easy to talk to and great prices for our auto and renter insurance. I highly recommend Michelle Raber's office."
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Alain Louissaint

August 17, 2023

5  out of  5 rating by Alain Louissaint
"The staff was very warm and welcoming. There was no delay between my walking through the door and someone addressing my needs. Ms. Townsend, one of the insurance account reps, was quick to find out what my goals were for the visit and determine what she could do to help. All of my questions were answered promptly and no pressure or offers were made to try to "sell" me anything. It was clear that I would be receiving better coverage through State Farm than my prior insurer. Despite that, no disparaging comments were made by Ms. Townsend. It was refreshing to speak to someone in person who is local and understands the circumstances in our area. I would, without question, suggest this office to anyone looking to gain a clearer understanding of insurance policies, and what State Farm has to offer. All in all, a seamless and productive experience."
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Wayne Elliott

August 14, 2023

5  out of  5 rating by Wayne Elliott
"Michelle and her team are very helpful and always take as much time as I need to go over my insurance needs. Unlike some insurance companies they never high pressure me to use their company vs. other companies. I am very happy with State Farm insurance."
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Pam Zorda

August 11, 2023

5  out of  5 rating by Pam Zorda
"I have been with Michelle Raber , State Farm and her team for several years. The service is impeccable and each and every member of that team is always professional, courteous and goes the extra mile to help and ensure my needs are met. Thank you all for your service."
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John Guptill

August 2, 2023

5  out of  5 rating by John Guptill
"We've had our insurance with Michelle and her team for about 16 years. Her staff is knowledgable, often able to answer my questions on the spot. Michelle has given us great advice over the years and we have always felt confident with State Farm."
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Jennifer Geistert

July 24, 2023

5  out of  5 rating by Jennifer Geistert
"Michelle and her team have made the car insurance process so easy. From timely responses to all our questions to getting the right coverage for us, they are fantastic to work with."
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Lloyd Crocker

July 15, 2023

5  out of  5 rating by Lloyd Crocker
"I have been with State Farm Insurance for 50 years and specifically with Michelle Raber and her team for the past 12 years. The service and support that I have experienced with Michelle has been outstanding and of the highest quality. Her team has always been responsive to my needs and they are quick to act and assure you that they will take care of your issue immediately. Their manner in serving your needs are both professional and personal. I have always found them to be expert and extremely competent. Talking with them on the phone or meeting with them face to face is always very welcoming, and their personal approach quickly puts you at ease. With Michelle you have a person who is so much more than just your insurance agent. In working with her you have an agent that takes the time to know you personally and to assess accurately what your individual needs are so that she can better advise and serve you with the best coverage. She has also served as an invaluable financial advisor who has freely given of her time to thoroughly review your finances, determine what your financial needs and priorities are, before advising you on how to best invest your money. Michelle always makes the time to meet with me on a moments notice, and her personal interest in you and your family is both genuine and sincere. She is now as much of a friend as she is an insurance agent. I could not give anything but the highest ranking. Lloyd Crocker"
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Ted Jennings

July 12, 2023

5  out of  5 rating by Ted Jennings
"Impeccable customer service and knowledge of the industry"
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Jennifer O'Searcoid

July 12, 2023

5  out of  5 rating by Jennifer O'Searcoid
"I can’t say enough positive things about Michelle Raber State Farm! My family and I have been customers of hers for 14+ years would stay another 14+! Her dedicated team is always friendly, fast and make insurance and financial services EASY to understand.🦸🏻 Recently Carrie helped me navigate life insurance options best suited for our growing family and has helped with other products like vehicle loans, auto and home insurance and didn’t break a sweat 💪 I highly recommend Michelle and her team ✅❤️"