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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John McGrath

John McGrath

January 17, 2025

5  out of  5
rating by John McGrath
"I trusted Michelle and her team with my insurance needs when I lived in Maine and would highly recommend them for auto, homeowners, and umbrella policy needs."
We responded:
"Thanks John - we miss you in Maine and appreciate the trust you gave us when you were here. "
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Allison Engelhardt

January 16, 2025

5  out of  5
rating by Allison Engelhardt
"We have had a great experience so far switching to State Farm. It’s also nice to support a local agent in Scarborough. Would definitely recommend!"
We responded:
"Thanks Allison! We love being a local business here in Scarborough and appreciate your support! :)"
Profile photo of Dan Surago

Dan Surago

January 14, 2025

5  out of  5
rating by Dan Surago
"Everytime I need some information or a new quote Michelle and her team have the answers quick and reasonable. Always a good experience here."
We responded:
"We appreciate you taking the time to write about how we have been helpful for you. Thanks Dan!"
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Lorri Rich

January 13, 2025

5  out of  5
rating by Lorri Rich
"Katie was incredibly helpful this morning regarding both an auto accident and billing questions. She answered everything clearly and was both pleasant and professional."
We responded:
"Thanks Lorri! We are always here to help!"
Profile photo of John Chiodo

John Chiodo

January 8, 2025

5  out of  5
rating by John Chiodo
"I have been a long time customer of the Michelle Raber agency and for a very good reason, the staff has always been warm & quick to answer any questions or concerns I might have. Why go anywhere else !"
Profile photo of L Holmes

L Holmes

January 7, 2025

5  out of  5
rating by L Holmes
"Michelle was so easy to work it and so helpful. She helped me to understand my policies, more than any agent I have had in all my years as a policy holder. Very professional and helpful."
We responded:
"Thanks so much and glad we could make insurance easy for you!"
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Heather Robinson

December 30, 2024

5  out of  5
rating by Heather Robinson
"Katie was extremely helpful, efficient, and professional when I called in this morning to inquire about updates to my policies. Fantastic customer service!"
We responded:
"Thanks Heather! So glad Katie could help and we think she is fantastic too!"
Profile photo of Brandon Wasser

Brandon Wasser

December 23, 2024

5  out of  5
rating by Brandon Wasser
"Michelle and her team are always there when I need them. Prompt responses and always willing to go the extra mile."
We responded:
"Thanks Brandon! Happy to help!"
Profile photo of Kate Lipinski

Kate Lipinski

December 19, 2024

5  out of  5
rating by Kate Lipinski
"Michelle, Carrie, and team have been wonderful. They've provided an excellent level of service and balance professionalism with warmth. Thank you!"
We responded:
"Thanks Kate - we are always here to help!"
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Jessie Hinds

December 18, 2024

5  out of  5
rating by Jessie Hinds
"Roland went above and beyond by providing me with all the information I needed and he did the the same day I requested it! Fabulous customer service!"
We responded:
"Thanks Jessie- so glad Roland could help you same day and keep insurance easy!"
Profile photo of R McDonald (mainegirl)

R McDonald (mainegirl)

December 17, 2024

5  out of  5
rating by R McDonald (mainegirl)
"Jesse, my account rep, contacted me about purchasing a personal liability umbrella. Sounds complicated, but he took the time to explain it, and how it will save me money! Thank you, Jesse!"
We responded:
"Thanks - glad we can help!"
Profile photo of Andrew S

Andrew S

December 13, 2024

5  out of  5
rating by Andrew S
"Excellent customer service. Bailey was very knowledgeable and a pleasure to speak with. Definitely would recommend. Thanks!"
We responded:
"Thanks Andrew! We appreciate you!"
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jimmie prichard

December 11, 2024

5  out of  5
rating by jimmie prichard
"Katie was such a great help getting me set up with an app. Her persistent was much appreciated."
We responded:
"Thanks- we agree that Katie is great!! So glad she helped make the app install easy!"
Profile photo of Norman Forgey

Norman Forgey

December 6, 2024

5  out of  5
rating by Norman Forgey
"Michelle and her team are very responsive to help in any way possible. I needed assistance with filing a claim with a different insurance company and was provided personal help with the process making it easy and understandable."
We responded:
"Thanks Norm! Always happy to help! We appreciate you taking the time to write this nice review!"
Profile photo of Krista Lee

Krista Lee

December 5, 2024

5  out of  5
rating by Krista Lee
"Everyone at this office has the insurance knowledge and dedication to excellent customer service. I wouldn’t go anywhere else for my insurance products and support."
We responded:
"We appreciate you, Krista! Thanks for your business, trust, and taking the time to do this review! :)"
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Jason Billings

December 4, 2024

5  out of  5
rating by Jason Billings
"The staff is always super friendly and efficient on the phone!"
We responded:
"Thanks Jason! Glad we could make your insurance questions easy to take care of!"
Profile photo of Rich Clough

Rich Clough

November 17, 2024

5  out of  5
rating by Rich Clough
"Sheri Turner worked with us to put all of our accounts on the same payment schedule. While doing this, she made sure we have all the endorsements and and savings available to us. We are extremely satisfied with all the work Sheri has done for us. Because of the awesome service we received, we have made multiple referrals. THANK YOU!"
We responded:
"Thanks so much! We appreciate your positive feedback for Sheri and your trust introducing us to others!"
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allison crocker

November 15, 2024

5  out of  5
rating by allison crocker
"I needed a policy updated for a client and was pleasantly surprised by the fast and friendly service. Highly recommended."
We responded:
"Thanks Allison- we appreciate your kind words!"
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Joyce Leary Clark

November 14, 2024

5  out of  5
rating by Joyce Leary Clark
"We have had great experiences with Michelle Raber's State Farm office. Everyone is very professional, responsive, and super helpful. Bailey just saved us money on our car insurance by pointing out that we didn't need to pay for roadside assistance coverage when we already have AAA. We have all of our insurance through this agency - home, auto, and umbrella coverage."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Chelsi Burns

November 12, 2024

5  out of  5
rating by Chelsi Burns
"They are always super helpful and responsive!! 10/10 would recommend!"
We responded:
"Thanks Chelsi - we are always happy to help!"
Profile photo of Joel Soule

Joel Soule

November 11, 2024

5  out of  5
rating by Joel Soule
"Excellent service, communication and saved money!"
We responded:
"Thank you for allowing us to help you with your insurance needs. Please don’t hesitate to reach out whenever you need anything!"
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James Grant

November 8, 2024

5  out of  5
rating by James Grant
"Great and helpful staff as well as very friendly."
We responded:
"Thanks James!!"
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Eric Philbrook

November 7, 2024

5  out of  5
rating by Eric Philbrook
"I’ve been with Michelle Raber and her team for years. I never feel like a customer, I always feel like a friend. Their rates have been very competitive and their insights for the future have been well received. 10/10, 5 stars, take your pick - they hit high mark across the board."
We responded:
"Thanks friend! We do enjoy working together with you!"
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Alana Dube

November 6, 2024

5  out of  5
rating by Alana Dube
"I worked with Ken for new condo insurance and had a great experience. He was prompt, thorough, and provided follow-up as he stated he would. I would not hesitate to reach out to him again for any future insurance needs."
We responded:
"Thanks Alana - glad we could help and enjoy your condo!"
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Anne Daisey

November 4, 2024

5  out of  5
rating by Anne Daisey
"Very pleasant and knowledgeable crew."
We responded:
"Thanks Anne! Glad we can help!"