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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Craig Redding

May 26, 2023

5  out of  5 rating by Craig Redding
"Excellent customer service! 🥇"

Keri Cram

May 23, 2023

5  out of  5 rating by Keri Cram
"The office is filled with amazing polite and friendly agents. The agents respond to you promptly and go the extra mile for you ."

Daniel Mercer

May 17, 2023

5  out of  5 rating by Daniel Mercer
"I have had car insurance with State Farm for the past 45 years. I have always had excellent help and prompt service. Michelle and her team amazing...always ready help with a smile. If you don't have your insurance with them and you live in the area, you should."

Alison Gilbert

May 5, 2023

5  out of  5 rating by Alison Gilbert
"Carrie did an amazing job taking the time to explain everything clearly and made sure we were comfortable and understood our policy. She was honest and helped us to customize our plan so it fit exactly what we needed. Thank you so much!"

John Powers

April 25, 2023

5  out of  5 rating by John Powers
"Awesome fast professional. Thanks Gals."

Jenna McCourt

April 12, 2023

5  out of  5 rating by Jenna McCourt
"Great agency to work with! Always very helpful and responsive. We've been with them for many years now and haven't had any issues. I highly recommend!"

Niki Morton

April 10, 2023

5  out of  5 rating by Niki Morton
"Michelle and her team are extremely responsive and I feel they truly looked out for our best interests when quoting and placing our insurance. We highly recommend Michelle Raber-State Farm!"

Deena Bowler

March 31, 2023

5  out of  5 rating by Deena Bowler
"Michelle and her team are great! She came highly recommended by my previous agent when we moved to Maine, and I have had nothing but a great experience with them! Michelle, Carrie, and the rest of the team always answer questions quickly, kindly, and are very personable. Thank you for all you do!!"

Lauren Jones

March 29, 2023

5  out of  5 rating by Lauren Jones
"Best insurance agency I have ever dealt with for my needs. They are super efficient, ever pleasant and super easy to deal with. I have worked with other State Farm agencies but none as great as Michelle Raber's. I will be a customer for life!"

Todd Hutchins

February 2, 2023

5  out of  5 rating by Todd Hutchins
"To whom it may concern: Michelle Raber my State Farm Ins Agent I'd like to say thanks to for being prompt, professional and answering all my questions personally and not using a robot asking me to select options to answer questions using prompts. Also everything was communicated accurately, clearly by phone or email the same day in addition my quote was very competitive in fact by far the most reasonable quote I received. Thanks Again!"

William Gallant

January 11, 2023

5  out of  5 rating by William Gallant
"We just switched all of our policies over to Michelle Raber's Agency. The coverages are better than we had and the overall premiums are lower. Carrie was great to work with. Highly recommend them."

Filippa Viola

August 17, 2022

3  out of  5 rating by Filippa Viola
"Luke warm about this office. The rates are good, which is why I am am there, but their customer service could stand improvement. They act indifferent to whether they have your business or not - at least that's the messaging I am getting and it is not a great customer experience because of it!"

Clayton Eames

August 2, 2022

5  out of  5 rating by Clayton Eames
"Michelle has been my insurance agent for maybe around twenty years, and I've loved every second of it. She takes the time to get to know you and your needs. She doesn't over-sell anything. SUPER knowledgeable and friendly. Is more than happy to accommodate our schedules, as it's hard for us to get there during usual business hours. Treats you with respect and makes sure you're heard and all your questions are answered. She's also a chartered financial consultant! She does everything, and she does it exceptionally well. Highly, highly recommend her!"

Laurie L

August 1, 2022

5  out of  5 rating by Laurie L
"Great customer service! Very polite and respectful agents! Jennifer Townsend has been my agent for 3 years! She keeps me informed of ways to better my policy. I have had a great experience with Michelle Raber’s agency!"

elizabeth lawrence

July 29, 2022

5  out of  5 rating by elizabeth lawrence
"Excellent service, and saved me a lot of money!!"

Timothy Bielec

June 24, 2022

5  out of  5 rating by Timothy Bielec
"Great experience. Took care of it in an hour and I got better service, better insurance, and a better deal. Could not ask for anything more. Ideal!"

Jake Jones

May 27, 2022

5  out of  5 rating by Jake Jones
"Michelle and her team are very knowledgeable and easy to work with. I switched from another agency and couldn’t be happier. Highly recommended!"

Jess Cote

May 26, 2022

5  out of  5 rating by Jess Cote
"Probably the most efficient insurance team in Maine! The staff is super friendly and equally as helpful. A lot of changes have occurred in my life this year between buying a new home, getting a dog, getting married, etc. Through all of these changes not only has Michelle's staff answered the phone when I call, but they have also remember my name and what insurance I need to keep my family protected."

Allen Small

March 30, 2022

5  out of  5 rating by Allen Small
"The absolute best people to work with. Everyone is caring and thoughtful and always able to help in a moments notice."

Thom Partridge

March 2, 2022

5  out of  5 rating by Thom Partridge
"Friendly, knowledgeable, stress free service. Highly recommended."

Tony Lacertosa

December 11, 2021

5  out of  5 rating by Tony Lacertosa
"Dealing with Jennifer Townsend, an agent in this office, has been a pleasure. Her professionalism, product knowledge and sincere interest in serving my insurance needs assured me that I am getting an agent who will be there when I need her. The good rates are a bonus"

Anthony Roettger

September 23, 2021

5  out of  5 rating by Anthony Roettger
"Jenn was very helpful and my experience easy. I would be happy to recommend her to my friends."

Maria Lucic

September 23, 2021

5  out of  5 rating by Maria Lucic
"Amazing office led by Michelle and her very capable and truly wonderful team!"

Eric Penrod

June 29, 2021

5  out of  5 rating by Eric Penrod
"I had a fantastic experience! Michelle and everyone working there were very kind to me during my meeting. Michelle did a wonderful job explaining my auto coverage and all of my options. More importantly, I never once felt pressured to change my policy and Michelle did great to make me feel comfortable and explained everything so I understood it. I completely recommend Michelle for anyone looking to change their insurance coverage or just discuss their options!"

Fred P. Cyr

June 14, 2021

5  out of  5 rating by Fred P. Cyr
"I contacted Michelle Rader-State Farm Agency and spoke with Carrie Dyer. She was very professional, listened to all my question, then proceeded to give me a quote. There wasn't any pressure or urging to purchase, just a great price and professionalism. Thank you very much."