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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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C Nelson

June 3, 2026

5  out of  5
rating by C Nelson
"I recently had the pleasure of speaking with Carrie about my insurance needs. I came in with very little knowledge on how to insure my business. After speaking with Carrie and a colleague, my fears were put to rest as we came to a wonderful agreement. Thank you very much to everyone at State Farm in Scarborough. Edit: I can't forget Garrett with his quick turnaround with the necessary documents. Thanks again!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Michelle Raber’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Scarborough ."
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Diane Waterman

May 22, 2026

5  out of  5
rating by Diane Waterman
"We have been State Farm customers for years with the same Oak Hill, Scarborough, Maine office, the agent may have changed but the service definitely hasn’t. I contacted the office today and requested some information in my policy archives be researched. Roland was extremely helpful and responsive. The information he obtained is going to extremely helpful. Our insurance business is staying where it is!"
We responded:
"Diane, thank you for taking the time to leave such a thoughtful review. We’re glad Roland was extremely helpful and responsive, and that the information he provided will be useful to you. We’re grateful for your continued trust in State Farm!"
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Catherine Kelly

May 14, 2026

5  out of  5
rating by Catherine Kelly
"I have just moved back to Maine from So Carolina and wanted to be insured by State Farm Insurance for auto and renters insurance. The team at Michelle Rabers are warm and welcoming. Their professionalism made it easy to select the plans that I needed. I would highly recommend this office for your insurance needs!"
We responded:
"Welcome back to Maine! 🌲 We’re so glad we could help you get set up with your auto and renters' insurance. Thank you for the great review—Michelle and the team truly appreciate your kind words and are here for you anytime you need us."
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Carol Taylor

May 7, 2026

5  out of  5
rating by Carol Taylor
"The State Farm team in Scarborough, ME were so helpful. I was referred to Michelle Raber and her office by many people on Peaks Island. I had the pleasure of working with Carrie Dyer and she was so informative and knowledgeable. I would definitely recommend them!! C. Taylor"
We responded:
"Thank you so much for the wonderful review, Carol! We’re thrilled to hear you had such a great experience in our Scarborough office and that Michelle Raber’s team helped you from the start. We’re especially glad Carrie was able to work with you and provide such informative, knowledgeable guidance. Your recommendation truly means a lot to us—thank you again!"
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Mike McNaney

May 7, 2026

5  out of  5
rating by Mike McNaney
"Ken and Katie are great to work with. 5/5 stars. Quick responses with thorough explanations."
We responded:
"Mike, we really appreciate you taking the time to leave a 5-star review. We’re glad to hear Ken was great to work with, and we’ll be sure to share this with him. We look forward to helping you again anytime."
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Melvia Gaitan

May 4, 2026

5  out of  5
rating by Melvia Gaitan
"Great service 👏"
We responded:
"Melvia, thank you so much for the 5-star review! We’re thrilled you had a great experience—our team truly appreciates your support. 👏"
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eric whall

April 9, 2026

5  out of  5
rating by eric whall
"Super helpful !!!"
We responded:
"Eric, Thanks so much for the review! We really appreciate it—glad we could help. If you ever need anything else, just reach out."
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Sarah MacDonald

April 7, 2026

5  out of  5
rating by Sarah MacDonald
"Switching insurance companies to State Farm was an easy decision. Jenn listened to what we were looking for in auto & home coverage and made it happen while saving us money. I would definitely reccomend Michelle Raber State Farm!!"
We responded:
"Sarah, thank you so much for the great review! We’re glad switching to State Farm was an easy decision and that Jenn was able to listen to your needs, get your auto and home coverage set up, and help you save money. We truly appreciate your recommendation and are always here if you ever need anything."
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Brian Nolan

April 6, 2026

5  out of  5
rating by Brian Nolan
"Very nice people."
We responded:
"Brian, thank you for the review! We’re glad you had a great experience with our team, and we appreciate the opportunity to help. Please let us know if there’s ever anything you need—we’re here for you."
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Lydthekid

April 3, 2026

5  out of  5
rating by Lydthekid
"The team at Michelle Raber state farm was wonderful. Branson was very responsive and helpful!"
We responded:
"Thank you so much for the review! We’re glad you had a great experience with our team. Brandon will be happy to hear your shout-out—he strives to be responsive and helpful. We truly appreciate your business and are always here if you need anything!"
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Micah Maisamari

March 23, 2026

5  out of  5
rating by Micah Maisamari
"Carrie Dyer consolidated our insurance policies. This has brought down our premium considerably and eased the issue of dealing with multiple policies monthly. I cannot say enough about the professionalism Carrie Dyer espouses repeatedly. She is so in tune with all our insurance coverage and how to really enhance it always. Splendid work. Thank you Carrie"
We responded:
"Micah, thank you so much for the thoughtful review! We’re glad Carrie was able to help consolidate your policies, lower your premium, and simplify things by reducing the number of monthly bills. She takes a lot of pride in making sure coverage is not only correct but strengthened where it matters most. We truly appreciate your trust in our team—thank you again!"
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Danielle Goulette

March 23, 2026

5  out of  5
rating by Danielle Goulette
"I have been very happy with my service from Michelles office, they are always prompt with my requests."
We responded:
"Danielle, thank you so much for your kind words and for being a valued customer since 2017! We’re delighted to hear that Michelle’s office has consistently provided prompt service and met your needs. It’s always a pleasure to assist you, and we look forward to continuing to support you for years to come!"
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Lori Campbell

March 19, 2026

5  out of  5
rating by Lori Campbell
"The associates in this office are helpful, professional and take their time with their clients. Absolutely no hassle, up front and reliable."
We responded:
"Lori, thank you for the great Google Review and for trusting our Scarborough offices with your auto insurance and condo insurance for nearly two years! We’re glad our team could provide helpful, professional service with clear, up-front guidance and a no-hassle experience. We appreciate your business and look forward to continuing to be your reliable local insurance agency in Scarborough for years to come."
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Peggy Smith

March 12, 2026

5  out of  5
rating by Peggy Smith
"Excellent customer service from Brandon. THANK YOU!!!"
We responded:
"Peggy, thank you so much for taking the time to post your review! We’re delighted to welcome you back and thrilled that Brandon was able to provide you with excellent customer service. Your continued trust means a lot to us, and we look forward to serving you again!"
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Jamian Walker

March 10, 2026

5  out of  5
rating by Jamian Walker
"Brandon A. was incredibly knowledgeable and a pleasure to work with. I highly recommend him!"
We responded:
"Jamian, thank you so much for your kind words and recommendation! We're thrilled to hear that Brandon was knowledgeable and a pleasure to work with. We appreciate your support and look forward to assisting you again in the future!"
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Lois Porter

March 4, 2026

5  out of  5
rating by Lois Porter
"Quick, easy to work with, helpful and good pricing"
We responded:
"Lois, thank you so much for your kind words! We're thrilled to hear that you found our service quick, easy, and helpful. Providing great value at a fair price is very important to us. We look forward to working with you more in the future!"
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Andrew Susen

March 4, 2026

5  out of  5
rating by Andrew Susen
"Everyone at Michelle Raber’s office is friendly and efficient. It’s comforting to know they have my families back."
We responded:
"Thanks Andrew - always happy to have your back! "
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David Cowie

March 3, 2026

5  out of  5
rating by David Cowie
"Great service. Friendly, helpful, and patient."
We responded:
"David, thanks so much for the kind review! We’re glad you had a great experience—friendly, helpful, and patient service is exactly what we aim for. We appreciate you choosing us and are here anytime you need us."
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MsJavon14

February 26, 2026

5  out of  5
rating by MsJavon14
"Great customer service with a personal touch! My local agents genuinely care about ensuring I am comfortable and supported when it comes to all my insurance needs; and often take the time to check in and review my account - Including always securing me the best rates and coverage for my lifestyle. Thank you State Farm, Saco!"
We responded:
"Javon, thank you so much for the wonderful review! We truly appreciate you taking the time to share your experience. Our team is committed to providing personal, caring service and making sure you feel comfortable and supported with your insurance decisions. We’re glad the account reviews have been helpful and that we’ve been able to find the right coverage and rates for your needs. Thank you again for trusting us—we’re always here for you!"
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Jason Tye

February 24, 2026

5  out of  5
rating by Jason Tye
"Absolutely love the patience and help these guys have given me, constantly lol, over the years. I am a State Farm customer for life."
We responded:
"Jason, thank you so much for the review! We truly appreciate your loyalty over the years. It means a lot to hear that our team’s patience and support have made a difference—insurance questions can come up “constantly,” and we’re always happy to help. Thanks again for trusting us, and we’re grateful to have you as a State Farm customer for life."
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Parker Gendron

February 20, 2026

5  out of  5
rating by Parker Gendron
"Great rates and amazing service, Katie is very knowledgeable and makes the process simple whether you are shopping for insurance or filing a claim."
We responded:
"Parker, thank you for the kind review! We’re glad you had a great experience working with Katie—she really is knowledgeable and works hard to make everything as simple as possible. We appreciate you taking the time to share this, and please don’t hesitate to reach out if we can help with anything in the future."
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Paul Smith

February 13, 2026

5  out of  5
rating by Paul Smith
"Called them on a lender's recommendation for homeowner's insurance. Spoke with Brandon who walked me through everything, made the experience quick, easy, enjoyable, and most of all saved me a ton of money. Can't recommend enough especially for new homebuyers. Made me feel confident in my decision."
We responded:
"Paul, thank you so much for trusting us with your homeowner's insurance! We’re glad Brandon was able to make the process quick and easy, help you feel confident in your coverage decision, and save you money along the way. Congratulations on your new home, and please don’t hesitate to reach out if you ever have questions or need help as your needs change."
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Ian Hatch

February 11, 2026

5  out of  5
rating by Ian Hatch
"Everyone who works here is incredibly helpful and attentive and are always quick to resolve anything that I need!"
We responded:
"Ian, thank you so much for the kind review! We truly appreciate you taking the time to share your experience. Our team works hard to be helpful, attentive, and responsive, and we’re glad to hear we’ve been able to resolve what you need quickly. We look forward to helping you again!"
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Frankie Lyon

February 6, 2026

5  out of  5
rating by Frankie Lyon
"These folks are literally the best. In addition to the great rates, forget about ever waiting on hold for somebody. Just call their office and they will pickup and answer any your complex, nuanced insurance questions in literally 60 seconds or less. So friendly, so kind, so caring and knowledgeable, and great coverage at a great price! They will advocate for you, and with insurance, I think that’s 2/3 of the battle. Shout out to Ken, Carrie, Katie, and Michelle!"
We responded:
"Frankie, thank you so much for your amazing review! We’re delighted to hear that our team—Ken, Carrie, Katie, and Michelle—was able to provide quick, friendly, and knowledgeable service to help with your insurance needs. Advocating for our customers is truly at the heart of what we do, and your kind words mean the world to us. We’re grateful to have you as part of our community and look forward to continuing to support you!"
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Amy Blasingim

February 5, 2026

5  out of  5
rating by Amy Blasingim
"Brandon has been amazing in helping us getting homeowners insurance for our new home at a reasonable rate and bundling it with our car insurance to save even more money! Thank you so much Brandon."
We responded:
"Amy, thank you so much for your wonderful feedback! We’re delighted to hear that Brandon was able to help you find the right homeowners insurance and bundle it with your car insurance to save you money. We appreciate your trust in us during this exciting time of your new home purchase, and we look forward to continuing to support your insurance needs. Thanks again for choosing us!"