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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Amy Paine

Amy Paine

August 12, 2026

5  out of  5
rating by Amy Paine
"Jenn my agent was excellent in helping me with my car insurance and helping me set up my life insurance policy I can't thank you enough for helping me with everything today!!!
Im so glad I was able to switch insurance companies with the help they gave me I'd give 10 stars if it would allow me!!"
We responded:
"Amy, thanks so much for the amazing review! We’re so happy Jenn was able to help you with both your car insurance and setting up your life insurance policy. It means a lot that the process was smooth and that you felt supported throughout—welcome! We truly appreciate your "10-star" rating!"
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Lori Tirado

August 12, 2026

5  out of  5
rating by Lori Tirado
"Moving and a new state farm felt a little daunting but very supportive and professional totally feel more at ease"
We responded:
"Lori, thank you so much for your wonderful review! We’re glad the move to a new State Farm policy felt supportive and professional, and that it helped put you at ease. If you ever need anything, we’re here to help."
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K Donatelli

August 7, 2026

5  out of  5
rating by K Donatelli
"I have been absolutely thrilled with the service from Michelle Raber and the rest of her team at State Farm. They are kind and efficient, respectful and helpful! I am so thankful to have had them in my corner for the past decade!"
We responded:
"We can’t thank you enough for a decade of trust! Having the opportunity to serve you over the years has meant so much to our entire team. We’re grateful to have you with us and will always be here whenever you need a hand."
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Brianne Grant

August 7, 2026

5  out of  5
rating by Brianne Grant
"Michelle Raber is such a great local insurance resource because there are so many different things she can help people protect.

One offering that especially caught my attention is pet insurance. 🐾 Our animals are family, and veterinary expenses can add up incredibly quickly when something unexpected happens. I love having someone local I can point friends with fur babies toward when that conversation comes up.

Michelle is knowledgeable, approachable, and can help people understand the different coverage options available through State Farm rather than trying to figure everything out themselves.

If you already have State Farm, are comparing insurance options, or have a four-legged family member whose coverage you haven’t thought about yet, Michelle is absolutely worth connecting with."
We responded:
"We’ll gladly take a moment to celebrate this review, Brianne! Knowing our team was able to answer your pet insurance questions while keeping things approachable is exactly the experience we want to provide. Thanks for recommending us to other pet lovers!"
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Marilyn Bolduc

August 6, 2026

5  out of  5
rating by Marilyn Bolduc
"I am so happy that I got insurance with State Farm. I had been with another company for many years and they were charging me twice as much as what I will be paying with State Farm. Also I am getting more coverage for less money. Thank-you State Farm"
We responded:
"A big thank you for recognizing Brianna, Edie! Providing helpful, respectful service is something our team takes pride in, and we’re so happy to hear she has gone above and beyond for you. We appreciate your trust in our agency."
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Anne

August 6, 2026

5  out of  5
rating by Anne
"Excellent service from Ken. Easily switched to State Farm Auto and saved a bundle."
We responded:
"We’re smiling after reading your review, Anne! It's great to hear that Ken was able to assist you in switching to State Farm Auto and help you save. If you have any more insurance needs or questions, feel free to reach out to our team."
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Wendy Tardif

August 6, 2026

5  out of  5
rating by Wendy Tardif
"I was having some issues with a claim that included damage to a bike rack and I shared my concerns with Katie. Katie researched the situation and in less than 24 hours I had a positive response!"
We responded:
"Wendy, thank you for sharing your experience! We’re glad Katie was able to research the situation quickly and help resolve your claim in less than 24 hours. We truly appreciate your trust."
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Brooks Brandon

July 30, 2026

5  out of  5
rating by Brooks Brandon
"My family and I are very satisfied with the rate State Farm had to offer. The customer service was top-notch and very efficient without making me feel rushed. Ken specifically did a great job explaining everything and was really wonderful to work with. Thank you, Ken!"
We responded:
"Brooks, it's great to hear that you and your family are satisfied with the rates and that Ken provided efficient and thorough customer service. We're glad he could assist you with your insurance needs, and we appreciate you choosing our agency."
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paula marshall

July 15, 2026

5  out of  5
rating by paula marshall
"Michelle and her team are always very responsive, helpful and a pleasure to work with."
We responded:
"Paula, we couldn't be more grateful for your kind review! It's wonderful to know our team has earned your confidence through dependable service. Thank you for letting us be your insurance team."
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christina riccio kessler

July 3, 2026

5  out of  5
rating by christina riccio kessler
"Super grateful to have a lovely human pick up the phone when I call. I added a car to my plan in under 10 minutes."
We responded:
"Christina, thank you for taking the time to share your experience! We love knowing you felt taken care of—especially when you were able to add your car in under 10 minutes. We’re grateful to have you as a customer."
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H H

June 25, 2026

5  out of  5
rating by H H
"You get a real person in your town to talk to. If you have a problem, you can call or visit your local agent directly."
We responded:
"Thank you so much for the kind review. We’re glad you’ve experienced the difference of having a real local agent you can reach directly—whether you call or visit in person. Your trust means a lot to us, and we look forward to continuing to help you with any questions or needs that come up."
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Justin Lerman

June 23, 2026

5  out of  5
rating by Justin Lerman
"Brandon made the process so simple and easy. The service was fast and friendly. Highly recommend!"
We responded:
"Justin, thank you for your review! We’re happy to hear Brandon made the process simple, and that you received fast, friendly service. We appreciate your recommendation."
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Sonja Nielsen

June 17, 2026

5  out of  5
rating by Sonja Nielsen
"Katie, Garrett, and Roland are the dream team! Been working through an issue with my camper since March. They helped me navigate a nasty claim with professionalism and true grit. I couldn’t have done it without them!!"
We responded:
"Sonja, what a fantastic review—thank you! Katie, Garrett, and Roland are proud to have been your dream team while handling your camper claim. We appreciate you!"
Profile photo of Jonathan Chinitz

Jonathan Chinitz

June 15, 2026

5  out of  5
rating by Jonathan Chinitz
"Jenn was fantastic. She was extremely responsive, professional, and courteous. Amazing turnaround time for my requests and questions. An absolute pleasure to deal with."
We responded:
"Jonathan, thank you so much for your kind review! We’re thrilled to hear that Jenn was responsive, professional, and courteous—and that you experienced such a quick turnaround. It was a pleasure assisting you, and we appreciate the opportunity to help. If you ever need anything else, please don’t hesitate to reach out."
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Danielle Ciampa

June 11, 2026

5  out of  5
rating by Danielle Ciampa
"Been a long term customer with a different company and decided to see what else was out there, Brandon was great! He was very helpful, knowledgeable and friendly! Got me a great quote and I decided to switch companies! Thank you for all your help and looking forward to working with you in the future"
We responded:
"Danielle, thank you so much for the wonderful review! We really appreciate you giving us a chance, and we’re glad Brandon was able to help. We’re excited to work with you moving forward—please don’t hesitate to reach out anytime!"
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C Nelson

June 3, 2026

5  out of  5
rating by C Nelson
"I recently had the pleasure of speaking with Carrie about my insurance needs. I came in with very little knowledge on how to insure my business. After speaking with Carrie and a colleague, my fears were put to rest as we came to a wonderful agreement.
Thank you very much to everyone at State Farm in Scarborough.
Edit: I can't forget Garrett with his quick turnaround with the necessary documents. Thanks again!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Michelle Raber’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Scarborough ."
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Diane Waterman

May 22, 2026

5  out of  5
rating by Diane Waterman
"We have been State Farm customers for years with the same Oak Hill, Scarborough, Maine office, the agent may have changed but the service definitely hasn’t. I contacted the office today and requested some information in my policy archives be researched. Roland was extremely helpful and responsive. The information he obtained is going to extremely helpful. Our insurance business is staying where it is!"
We responded:
"Diane, thank you for taking the time to leave such a thoughtful review. We’re glad Roland was extremely helpful and responsive, and that the information he provided will be useful to you. We’re grateful for your continued trust in State Farm!"
Profile photo of Catherine Kelly

Catherine Kelly

May 14, 2026

5  out of  5
rating by Catherine Kelly
"I have just moved back to Maine from So Carolina and wanted to be insured by State Farm
Insurance for auto and renters insurance.
The team at Michelle Rabers are warm and welcoming. Their professionalism made it easy to select the plans that I needed. I would highly
recommend this office for your insurance needs!"
We responded:
"Welcome back to Maine! 🌲 We’re so glad we could help you get set up with your auto and renters' insurance. Thank you for the great review—Michelle and the team truly appreciate your kind words and are here for you anytime you need us."
Profile photo of Carol Taylor

Carol Taylor

May 7, 2026

5  out of  5
rating by Carol Taylor
"The State Farm team in Scarborough, ME were so helpful. I was referred to Michelle Raber and her office by many people on Peaks Island. I had the pleasure of working with Carrie Dyer and she was so informative and knowledgeable. I would definitely recommend them!!
C. Taylor"
We responded:
"Thank you so much for the wonderful review, Carol! We’re thrilled to hear you had such a great experience in our Scarborough office and that Michelle Raber’s team helped you from the start. We’re especially glad Carrie was able to work with you and provide such informative, knowledgeable guidance. Your recommendation truly means a lot to us—thank you again!"
Profile photo of Mike McNaney

Mike McNaney

May 7, 2026

5  out of  5
rating by Mike McNaney
"Ken and Katie are great to work with. 5/5 stars. Quick responses with thorough explanations."
We responded:
"Mike, we really appreciate you taking the time to leave a 5-star review. We’re glad to hear Ken was great to work with, and we’ll be sure to share this with him. We look forward to helping you again anytime."
Profile photo of Melvia Gaitan

Melvia Gaitan

May 4, 2026

5  out of  5
rating by Melvia Gaitan
"Great service 👏"
We responded:
"Melvia, thank you so much for the 5-star review! We’re thrilled you had a great experience—our team truly appreciates your support. 👏"
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eric whall

April 9, 2026

5  out of  5
rating by eric whall
"Super helpful !!!"
We responded:
"Eric, Thanks so much for the review! We really appreciate it—glad we could help. If you ever need anything else, just reach out."
Profile photo of Sarah MacDonald

Sarah MacDonald

April 7, 2026

5  out of  5
rating by Sarah MacDonald
"Switching insurance companies to State Farm was an easy decision. Jenn listened to what we were looking for in auto & home coverage and made it happen while saving us money. I would definitely reccomend Michelle Raber State Farm!!"
We responded:
"Sarah, thank you so much for the great review! We’re glad switching to State Farm was an easy decision and that Jenn was able to listen to your needs, get your auto and home coverage set up, and help you save money. We truly appreciate your recommendation and are always here if you ever need anything."
Profile photo of Brian Nolan

Brian Nolan

April 6, 2026

5  out of  5
rating by Brian Nolan
"Very nice people."
We responded:
"Brian, thank you for the review! We’re glad you had a great experience with our team, and we appreciate the opportunity to help. Please let us know if there’s ever anything you need—we’re here for you."
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Lydthekid

April 3, 2026

5  out of  5
rating by Lydthekid
"The team at Michelle Raber state farm was wonderful. Branson was very responsive and helpful!"
We responded:
"Thank you so much for the review! We’re glad you had a great experience with our team. Brandon will be happy to hear your shout-out—he strives to be responsive and helpful. We truly appreciate your business and are always here if you need anything!"